An Applied Linguistics Study of Teaching Tourism English to Management Students at Dhyana Pura University

  • I Nengah Laba Sekolah Tinggi Pariwisata Bali Internasional
  • Komang Astiari Universitas Bali Dwipa
  • I Wayan Budiarta Universitas Warmadewa

Abstrak

This study investigates the application of applied linguistics principles in the teaching of Tourism English for travel agents within an English for Specific Purposes (ESP) framework at Dhyana Pura University. The research aims to examine the extent to which instructional practices align with the communicative needs of travel agents and how such practices support the development of students’ communicative competence. A qualitative descriptive design was employed with data collected through classroom observation, documentation, and analysis of students’ written tasks. The data were analyzed using an integrated framework combining ESP components and communicative competence, including linguistic, sociolinguistic, pragmatic, and discourse aspects. The findings reveal that while Tourism English instruction incorporates relevant vocabulary and basic communicative tasks, its alignment with real-world professional contexts remains partial. Students demonstrate moderate linguistic competence but face challenges in grammatical accuracy, sociolinguistic appropriateness, pragmatic effectiveness, and discourse organization. These limitations indicate that instruction has not yet fully integrated communicative competence into authentic task-based learning. This study highlights the need for a more holistic pedagogical approach that integrates ESP principles with applied linguistics insights. It contributes to the development of Tourism English instruction by emphasizing the importance of authentic tasks, pragmatic awareness, and discourse-level competence in preparing students for professional roles as travel agents.

Referensi

Astawa, I. G. (2025). Exploring ecolinguistics: A new paradigm for tourism English learning. Englisia: Journal of Language, Education, and Humanities, 12(2), 116-136. https://doi.org/10.22373/ej.v12i2.27648

Basturkmen, H. (2015). Developing courses in English for specific purposes. Palgrave Macmillan.

Yu, S., Abd Samad, A., & Khamis, N. B. (2025). Language and Content Knowledge Integration for ESP Teachers: How Collaboration Can Help. Sage Open, 15(3). https://doi.org/10.1177/21582440251365397

Creswell, J. W., & Poth, C. N. (2024). Qualitative inquiry and research design: Choosing among five approaches (5th ed.). Sage.

Desmayenni, M., Caniyago, A., Sitohang, K., Arnaz, D., Sutaryah, C., & Munifatullah, F. (2023). Trends in Teaching English for Tourism: A Systematic Review (2013 -2022). Jurnal Pendidikan Progresif, 13(3), 907-926. https://doi.org/10.23960/jpp.v13.i3.202302

Dudley-Evans, T., & St. John, M. J. (1998). Developments in English for Specific Purposes: A Multi-Disciplinary Approach. Cambridge, UK: Cambridge University Press.

Ennis, M. J. (2021). What is ‘English for Tourism’? An Updated ‘Grounded Review’ of the Literature Iperstoria, Journal of American and English Studies 18. https://doi.org/10.13136/2281-4582/2021.i18.1046

Laba, I. N. & Wijayanti, I G. A. N. (2022). A Sociolinguistics Role in Teaching English for Tour Guide. International Journal of Linguistics and Discourse Analytics. Vol. 3 No. 2 https://ijolida.denpasarinstitute.com/index.php/ijolida/article/view/60

Laba, I. N. (2023). English for Tourism and Tour Guide. Denpasar: Penerbit Yaguwipa

Laba, I. N., & Narlianti, N. P. V. (2025). English Communication in Tourism: A Qualitative Study on Applied Linguistics and Tour Guides. Soshum: Jurnal Sosial Dan Humaniora, 15(1), 72–78. https://doi.org/10.31940/soshum.v15i1.72-78

Laborda, J.G. (2012). Developing Courses in English for Specific Purposes, ELT Journal, Volume 66, Issue 1, January 2012, Pages 143–144, https://doi.org/10.1093/elt/ccr072

Lincoln, Y.S. & Guba, E.G. (1985) Naturalistic Inquiry. SAGE, Thousand Oaks, 289-331.

http://dx.doi.org/10.1016/0147-1767(85)90062-8

Mackey, A. & Gass, S. M. (2021). Second language research: Methodology and design (3rd ed.). Routledge. https://doi.org/10.4324/9781003136770

Miles, M.B. Huberman, A.M. and Saldana, J. (2014) Qualitative Data Analysis: A Methods Sourcebook. Sage, London

Nguyen, T. D. & Modehiran, P. (2023). English for tour operators and tour guides: Learning needs from stakeholders’ voices. Scholar: Human Sciences. https://doi.nrct.go.th/ListDoi/listDetail?Resolve_DOI=10.14456/shserj.2023.47

Umida, T. (2025). Creating Authentic Materials for Esp Students In Tourism And Hospitality. Innovation Science and Technology, 1(2), 4–9. https://doi.org/10.5281/zenodo.17417840

Palinkas, L.A., Horwitz, S.M., Green, C.A. et al. (2015). Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research. Adm Policy Ment Health 42, 533–544. https://doi.org/10.1007/s10488-013-0528-y

Wati, S.O. et al. (2025). Politeness Strategies in EFL Classroom Interaction: A Pragmatic Perspective on Pedagogical Implications. Journal of English and Language Education. Vol. 10 No. 4 https://jele.or.id/index.php/jele/article/view/1123

Rafailovna, S.L. (2025). Developing Pragmatic Competence in EFL Learners Through Task-Based Language Teaching. European Journal of Pedagogical Initiatives and Educational Practices, 3(12), 54-59. https://europeanscience.org/index.php/4/article/view/1618

Sulastri, I. A. P. & Wiantara, I. G. N. (2025). Optimization of Tourism Study Program Lecturers in Improving the Quality of Education at Triatma Mulya University Bali Indonesia. Jurnal Nasional Manajemen Pemasaran Dan SDM, 6(2), 109 - 121. https://doi.org/10.47747/jnmpsdm.v6i2.2685

Suwandi. (2016). Coherence And Cohesion: Ananalysis of The Final Project Abstracts Of The Undergraduate Students of PGRI Semarang. Indonesian Journal of Applied Linguistics, Vol. 5 No. 2, January 2016, pp. 253-261253 https://ejournal.upi.edu/index.php/IJAL/article/view/1349/943

Taguchi, N. (ed.). 2019. The Routledge handbook of second language acquisition and pragmatics. New York & London: Taylor & Francis, 2019. Pp. xiii + 522. Journal of Linguistics. 2021;57(1):222-226. doi:10.1017/S0022226720000432

Tauhid, B., & Akmal, R. (2026). English Language Competence of Tourism Human Resources in Parapat: A Competency-Based Tourism (CBT) Perspective. EBONY: Journal of English Language Teaching, Linguistics, and Literature, 6(1), 66–77. https://doi.org/10.37304/ebony.v6i1.24532

Urbaite, G. (2025). AI-Mediated English: How Generative Systems Reinforce English as a Global Lingua Franca. Porta Universorum, 1(9), 35-50. https://doi.org/10.69760/portuni.0109004

Veerachaisantikul, A., et al. (2025). Lexical Input Used for English for Tourism Coursebooks at Tertiary Level: A Corpus-Based Approach. IJELTAL (Indonesian Journal of English Language Teaching and Applied Linguistics). Vol. 10 No. 2 2025 http://dx.doi.org/10.21093/ijeltal.v10i2.2129

Diterbitkan
2026-03-31